Privacy Policy

At Sustainable Penzance, we are committed to maintaining the trust and confidence of our visitors to our website. We want you to know that Sustainable Penzance is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website

As part of the registration/application and membership process for our courses, membership program and workshops, we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to check eligibility, to collect statistics through which you cannot be identified, to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We do not rent or trade email lists with other organisations and businesses.

When you apply to our membership, workshops or courses your name, address data, email and contact number, will be stored in our IT systems for legitimate reasons. Please be assured that we do not share your personal details with any other company without your consent. We do not keep a record of your card details.

You are entitled and have the right to view, amend, or delete the personal information that we hold. Sustainable Penzance is liable we fail to provide the required information.

Email your request to our data protection officer at email If you wish to complain please contact either Sustainable Penzance or if this is unsatisfactory contact ICO (Information Commissioner’s Office).